Published four times a year, Practice Management and Marketing News is a featured column in Pediatric Dentistry Today. Topics such as records management, staffing issues, office protocols, budgeting and accounts receivable, patient communication and recare systems are but a few of the areas covered.
LCP Dental Team Coaching (the new name for Julie Weir & Associates) is recognized as the premier consulting firm specializing in pediatric dentistry since 1996.
Copyright 2020 by the AAPD. All rights reserved. ISSN 1064-1203
Years
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March 2024
Five Strategies to Cultivate an Ownership Mentality in Employees -
November 2023
Steer Clear of Four Potential Team Building Navigation PitfallsSeptember 2023
The Secret to Building Leadership Influence: Treat Team Members Like PatientsMay 2023
Artificial Intelligence Vs. Emotional Intelligence: Influential Leaders Know Which Matters MostMarch 2023
Attracting and Retaining Top TalentNovember 2022
Profitable Practice ProtocolsSeptember 2022
Creating and Maintaining a Positive Work CultureMay 2022
Dynamic Workspace Habits that WorkMarch 2022
Revolutionize your Team in 2022 with Working GeniusNovember 2021
Successful Hiring: How To Hire The Right Person and Train EffectivelySeptember 2021
Actionable Steps for Optimal Leadership PerformanceMay 2021
Seven Steps for Powerful Performance ReviewsMarch 2021
Top Habits of Successful Practice OwnersNovember 2020
Ten Ways to Provide an Extraordinary Patient ExperienceSeptember 2020
Five Ways Digital Technology Will Improve Your Practice TodayMay 2020
Don't Lose Sight of Your Goals: Create a Clear 2020 Practice VisionMarch 2020
The Growing Threat of Ransomware: Is Your Practice at Risk?November 2019
The Ideal New Patient ExperienceSeptember 2019
Strategic Scheduling for a Productive Pediatric PracticeMay 2019
Five Remedies for a Toxic Work CultureMarch 2019
Five Easy Ways to Improve Your Emotional Intelligence -
November 2018
Case Study #10: What Experience Do You or Your Team Members Provide?September 2018
Six Easy Steps to Create a Healthy Practice CultureMay 2018
Are you Adapting to the Changing Marketplace?March 2018
Ten Internal Marketing Steps That Will Increase New Patients and Patient RetentionNovember 2017
Case Study #9: Are You Running Your Practice or is it Running You? The Benefits of Increasing Your Leadership SkillsSeptember 2017
Create a Smooth Practice Sale TransitionMay 2017
Key Components in Employee RetentionMarch 2017
Business Metrics for the Pediatric Dental PracticeDecember 2016
Case Study #8: Head in the Sand LeadershipSeptember 2016
Do a Better Job at Interviewing & Training New EmployeesJune 2016
Strong Leadership Skills for Future SuccessMarch 2016
Understanding Millennial Employees -
December 2015
Case Study # 7: Updating a Practice After a Doctor Buy-inSeptember 2015
Good Fiscal Habits to Create Financial SecurityJune 2015
Leadership Actions and StylesMarch 2015
Increase Your Collection Ratio with Proper Insurance ManagementDecember 2014
Thorough Documentation Equals Financial SecuritySeptember 2014
Preventing EmbezzlementJune 2014
Case Study #6 : Accounts Receivable Management & Embezzlement PreventionMarch 2014
Affordable Care Act: Helping Parents Choose a Good Dental Insurance PolicyDecember 2013
The Affordable Care Act and Your FutureSeptember 2013
Is Your Office Manager Watching Your Back?June 2013
Holding Employees Accountable with Clear and Consistent CommunicationMarch 2013
New Frontier of Front Desk PositionsDecember 2012
Case Study #5September 2012
Improve your Website and Search Engine Optimization (SEO)June 2012
Social Media… Do I? Don’t I? Do I have to?March 2012
Use Reports and Numbers to Run Your Practice like a BusinessDecember 2011
Case Study 4. Practice Management Mistakes to AvoidSeptember 2011
Case Study 3. Mistakes to Avoid in a Young PracticeJune 2011
Case Study 2March 2011
Case Study 1 -
December 2010
How Strong Is Your External Marketing?September 2010
How Strong Is Your Internal Marketing?June 2010
Practice With Your Eyes Wide OpenMarch 2010
It’s Not Business as Usual…How to RespondDecember 2009
Key Staff Management Tool: Productive MeetingsSeptember 2009
Managing Employees Means Being a Good Playground MonitorJune 2009
Managing Yourself and Your Employees. A Doctor’s Biggest Challenge!March 2009
Actions to Take in Tough Economic Times: Sharpen your SwordDecember 2008
Strategies to Take in Tough Economic TimesSeptember 2008
Strategies to Take in Tough Economic TimesJune 2008
Think Differently...Turn the Cartoons Off!March 2008
Increase Profits by Strengthening Your LeadershipDecember 2007
Performance Reviews - How to Make Them Great!September 2007
Hire the Right Person the First Time!June 2007
Good Leaders Coach Team MembersJanuary 2007
Doctors and Staff: Worlds Apart How to Close the GapNovember 2006
Great Speech! Professional Presentations Bring Better Patient Care and More ReferralsSeptember 2006
Make Points, Not Enemies: How to Effectively Manage Angry ParentsJune 2006
Leading Your Dental Practice TeamMarch 2006
Risky Business: How to Talk to Parents about Treatment Safety -
December 2005
New Year's Resolutions for Your PracticeOctober 2005
Employee Recruitment: Hiring the Right Person for Your PracticeAugust 2005
Show Me the Money! Great Responses to Financial ObjectionsJune 2005
Financial Arrangements: Put Your Best Word Forward in Fee DiscussionsApril 2005
Beyond Basic Training: In-house Programs That Build Top PerformanceFebruary 2005
Practice Brochures: An Easy, Affordable Way to Promote Your PracticeDecember 2004
New Year’s Resolutions for Your PracticeOctober 2004
Overcoming Objections: How Your Team Can Bring Treatment AcceptanceAugust 2004
You’re Fired! Taking the Heat Out of the Disciplinary ProcessJune 2004
Kids Behave - Why Can’t Parents? Managing Parent Issues in ReceptionApril 2004
Not Another Staff Meeting! How to Make Yours Work Harder for YourFebruary 2004
Update on Treatment Compliance: How to Get Action From Parents and PatientsDecember 2003
Create a Positive First Impression and Build Your Success With ParentsOctober 2003
Persuasive Case Presentations: Helping Parents Say Yes to TreatmentAugust 2003
Practice Promotion: Attract New Patients Through Low-cost, Low-pressure MethodsJune 2003
Good Management Brings Top PerformanceApril 2003
10 Reasons for Publishing a Web site/Team Motivation: Ideas With ImpactFebruary 2003
Thoughts for Today, Any Day and EverydayDecember 2002
Leadership of Your Dental TeamOctober 2002
Associate - Employee or Independent Contractor?August 2002
Hiring an Associate: Part IIJune 2002
Hiring an Associate: Part IApril 2002
Records, Charting and Problem Areas in Documentation: Part IIFebruary 2002
Records, Charting and Problem Areas in Documentation: Part IDecember 2001
Understanding GoalsOctober 2001
Practice Statistics: Part IIJune 2001
Practice Statistics: Part IApril 2001
Writing a Budget: Part: IIFebruary 2001
Writing a Budget: Part I